THANK YOU! I'm looking for ways to fight this. We have a two bedroom, 834 sq ft apartment and our first months bill from NOVEC was $254 for December and January was $353, can someone PLEASE, PLEASE PLEASE tell me what to do, or who to complain to to get this reduced or handled because this is ridiculous. There is no way this is our usage. They are lying on the bills and I wish there were other means of getting this reduced.